Refund policy

Return & Refund Policy

We want you to have a smooth shopping experience. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Eligibility for Return

Returns may be accepted in the following cases:
- Product received is damaged or defective.
- Wrong product has been delivered.
- Product is significantly different from the description.

Return Request

Please contact us within 48 hours of delivery with your order number and clear photos/videos of the product and packaging.

Non-Returnable Items

Products that have been used, damaged after delivery, or returned without the original packaging may not be eligible for return.

Refunds

Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund. If approved, the refund will be processed to the original payment method, where applicable.

Replacement

Depending on the issue, we may offer a replacement instead of a refund.

Order Cancellation

Cancellation requests should be made before the order is dispatched. Once an order has been dispatched, cancellation may not be possible.

Important

Return and refund eligibility may vary depending on the product and supplier terms.

Need Help?

For return or refund-related queries, please contact us through our Contact Us page.